my rank isnt working on creative :p

[Infiniti83]

i havent played in a long time, and i got bored so i logged in again and when i logged in i checked my rank and it says none, i honestly dont know what to do so if you can fix it for me @cloakfox? would mean alot. I dont think you remember me but this happened before ;D. Just so you know, my rank was skyfox, thanks!!

 

[SilverFawkes]

Hello
I'm sorry you're having these troubles, we recently updated the creative server to 1.15 and it caused a bit of a bug with the ranks.
Cloak can definitely fix it for ya, but to do so he needs you to fill out a donation support ticket on this link:
https://www.mcfoxcraft.com/support/customer-support.3/select

Makes it easier for the staff to have the needed information to fix your problem. ^^
Thank you for your time and we'll have this sorted out for you as soon as possible, just please give us a little patience as a lot is going on with the server right now so it might not happen right away. :3

Have a nice day~!

 

[Shafiq]

/closed