I notice that it is sometimes a mess in the end and that it is regularly cleaned up by Zeniala indeed. If you have some suggestion to solve this problem, feel free to make a feedback post here:
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Slurs or comments that discriminate against individuals or groups based on their identity. this includes but is not limited to factors such as race, sex, ...
Type /vote ingame, click on “Giftcards” there you can choose wich giftcard you want to create. You will receive a code, this is the code that you can use in the store. To see all your giftcards you can type /vote again and click on “Your Giftcards”.